Downloads and Resources
Course brochures and learner documents. All files are supplied and version controlled by Emergency Service Group.
Course brochures
05
Learner documents and policies
10
Training
Course Brochures
Learners
Learner Documents
Policies
Learner Policies
- Learner support servicesThe support available to you before, during and after your training with ESG.Page
- Complaints and appealsHow learners, clients and members of the public can lodge a complaint or appeal an assessment decision.Page
- Recognition of Prior LearningHow to have skills and experience you already hold counted towards a qualification.Page
- Reasonable adjustmentAdjustments ESG can make to training and assessment so learners are assessed on competence, not circumstance.Page
- Consumer protectionYour rights when you train with ESG, and where to go if something goes wrong.Page
- Fees and refundsWhat training costs, when it is payable, and the conditions under which fees are refunded.Page
- PrivacyHow ESG collects, uses, stores and discloses personal information.Page